Contact – Slimeatory

Have Any Queries?

We're here to help.​

Sales

Have questions about items?

Complaints / Help

Didn't get what you expected? Need help on an order?

Returns

Need to return something?

Marketing / Collabs

Any inquiries for Marketing, Collabs, or affiliate program email us at:

CONTACT FAQ's

What information should I include when submitting a complaint?

When submitting a complaint, please provide as much detail as possible, including your order number, the issue you're experiencing, and any relevant screenshots or photos. This helps us understand your concern better and resolve it efficiently.

What should I do if I received a damaged or defective item(s)?

We apologize for any inconvenience caused. Please contact our support immediately with your order details and photos of the damaged or defective item(s). We'll work swiftly to arrange for a replacement or issue a refund, depending on your preference.

Can I modify or cancel my order after it has been placed?

We process orders quickly to ensure prompt delivery. If you need to modify or cancel your order, please contact us as soon as possible. While we'll do our best to accommodate your request, we can't guarantee changes once an order has been processed for shipping.

How do I track my order?

Once your order has been shipped, you'll receive a shipping confirmation email with a tracking number. You can use this tracking number to monitor the status of your delivery online through our shipping partner's website. If you do not recieve a shipping number within 24-48 hours during our regular business hours after placing your order, contact our support and we can provide you with a tracking number

How do I initiate a return or exchange?

To initiate a return or exchange, please our support email. We'll guide you through the process and provide you with a return authorization if applicable. Please note that certain items may be subject to specific return conditions.

For specifics on shipping information, check the link here

Don't Be A Stranger! You Tell Us, We'll Listen.

Go ahead and send us a message, we’ll read it and get back to you at quickly as possible.

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